Dispatch Coordinator

Process payments for invoices.

Update customers verifying drivers eta’s for pickups.

Problem solve and provide advice and support to delivery drivers when they arise.

Communicate with teams on the eta’s of jobs and make sure they are completed in a timely manner.

Complete reports and other administrative duties.

Utilise GPS technology to track and locate owner/operator trucking.

Communicate with customers providing excellent customer assurance on routine calls and emergency response.

Create cost effective and situation based routes according to the availability of teams.

Monitor routes and schedule and ensure performance when coordinating responses to unplan events and emergency situations.

Maintain logs and update records of calls, activities and other information into relevant systems.

Dispatch Coordinators Requirements:

Familiar with CRM systems and practices

Excellent communication and presentation skills

Clear written and verbal communication skills and good interpersonal skills

Ability to multitask, prioritise and manage time effectively

Competency in microsoft applications including word, excel, and outlook.

Able to work comfortably in a fast paced environment.

Job Type: Full-time
Job Types: Full-time, Regular / Permanent,

Ability to commute/relocate:

Gurgaon 122001, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

Schedule:

Language: